The Challenge
Roles had grown around individuals rather than accountabilities. Overlaps and gaps were invisible, and recruitment, evaluation and development each worked from a different description.
Our Solution
We analysed and documented every unique role across corporate and factory operations, defining responsibilities, requirements and the competencies each role actually needs.
Key Activities
- Role analysis across all 18 departments
- KSAO documentation — knowledge, skills, abilities and other attributes
- Position classification
- Skill set definition
- Core, leadership and functional competency mapping
Outcomes
- Every role defined by accountability rather than incumbent
- One role library serving recruitment, evaluation and development
- Overlaps and gaps made visible