The Challenge
Assessment relied on judgement rather than a shared standard, making promotion and development decisions difficult to explain or defend.
Our Solution
We built assessment criteria from the role profiles, defined proficiency levels, and integrated the results into the same platform used for performance tracking.
Key Activities
- Competency criteria derived from role profiles
- Proficiency scale definition
- Assessment panel design and calibration
- Integration with the performance platform
- Assessor briefing and moderation
Outcomes
- Assessment decisions grounded in a documented standard
- Capability gaps visible at role and department level
- Development planning driven by assessment output