OPTIHR.
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Our Services

Consulting and training across the full HR value chain

Our Services

How We Help

Eight service lines, delivered individually or as a connected programme

01 HR Training Practical and industry-focused training programs designed to develop professional capabilities and strengthen organizational performance. 02 Performance Management System Effective performance management frameworks that align employee performance with organizational objectives. 03 Organizational Development Stronger organizational structures, improved workplace effectiveness and sustainable people-focused systems. 04 HR Policy & SOP Development Clear, practical and compliant HR policies, procedures and Standard Operating Procedures. 05 KPI Design & Development Measurable, strategically aligned Key Performance Indicators for employees, teams and organizations. 06 HR Transformation Traditional HR operations transformed into modern, technology-enabled, performance-driven systems. 07 HR Software Design Support Professional guidance for designing HR software around real organizational processes and requirements. 08 New Software Implementation Support Support throughout the implementation and adoption of new HR and business management software.
How We Work

Core Competencies

The capabilities that underpin every service line

AI-Enabled HR Practices Modern technologies and AI-enabled approaches that improve HR efficiency and decision-making.
Process-Oriented HR Structured, standardized and efficient HR processes.
Automation Reducing manual work through technology and intelligent workflow solutions.
Sustainability HR systems that create long-term organizational value.
HR Transformation The transition from traditional HR practices to modern, strategic, technology-enabled systems.
Service Detail

Performance Management System (PMS)

Design and implement a performance management system that connects individual objectives to business strategy, and that managers will actually use.

  • Goal setting and target alignment
  • Process design and automation
  • Modern evaluation tools — 9-Box Grid, 360° feedback and the GROW model
  • Performance reporting and management dashboards
  • Calibration, moderation and performance dialogue
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Service Detail

Process Automation, Digitalization & Lean Management

Standardise the HR process first, then automate it — covering the full Source-to-Hire and Hire-to-Retire cycle alongside lean operational measures.

  • HRIS design and development
  • Applicant Tracking System and recruitment tracking
  • Onboarding, attendance and payroll
  • Performance management and training & development
  • Knowledge management and separation workflows
  • Productivity and innovation measures, Man-Machine Ratio (MMR) and cycle-time initiatives
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Service Detail

Role Profiling

Define every role by its accountabilities rather than its current occupant, so recruitment, evaluation, pay and development all work from one source.

  • 7-Factor role analysis method
  • Job descriptions and role clarity
  • Identification of KRAs and KPIs
  • Competency mapping per role
  • Communication channels and reporting lines
  • Job Requirement Matrix and Full-Time Equivalent (FTE) analysis
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Service Detail

HR Strategy

Connect the HR agenda to the business plan, with the evaluation and planning frameworks needed to make it operational.

  • HR strategy formulation
  • Five-year and one-year planning
  • HR initiatives and project portfolio
  • Value Chain Analysis (VCA)
  • Job evaluation and organizational design
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Service Detail

Policy and SOP Development

Produce HR policies and Standard Operating Procedures that are clear enough to follow and complete enough to defend at audit.

  • Policy scan and compliance audit
  • New policy development
  • Existing policy review and upgrade
  • New SOP development
  • Existing SOP review and upgrade
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Frequently Asked Questions

How engagements usually work

Do you work with small organizations?
Yes. We work with growing startups as well as established enterprises, and scope every engagement to the size and maturity of the organization.
Can training be customized to our business?
Every programme is adapted to your sector, structure and current practices. We run a short discovery step before any material is finalised.
How long does an HR transformation project take?
It depends on scope. A KPI framework may take weeks; a full transition from traditional to strategic HR is usually staged over several months so teams can absorb the change.
Do you support software selection and implementation?
Yes. We provide HR process expertise during software design, and support organizations through implementation and adoption of new HR systems.
Next Step

Tell Us What You Need

Share your requirements and our consultants will come back with a tailored proposal.

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